Student reveals wholesome moment as Shannon Mitchell uncovers Goldliner stories
A student from Banbridge has shared a heart-warming story of kindness on board a recent Goldliner service, after being stopped for a chat by popular Northern Ireland content creator Shannon Mitchell.
Mitchell was speaking to passengers at Belfast Grand Central Station as part of a Translink series uncovering the 'golden moments' being experienced on everyday Goldliner journeys across the region.
Among those she interviewed was a young woman from Banbridge. Katie McBride, who studies in Belfast, recalled helping an elderly passenger get home after noticing she seemed unsure of her surroundings.
“A lot of the time you’ll get people on the buses – they’ll not really know where they’re going and things like that,” she explained.


McBride went to describe how a simple conversation turned into a memorable connection.
“This one day I made a friend with this old lady and she sat with me the whole bus journey home. It was so cute,” she said.
“We were both there by ourselves and she didn’t really know what she was doing, so I just said, ‘come on with me and I’ll get you home in one piece’.”
McBride stayed with the woman for the duration of the journey to ensure she arrived safely. Responding to the student’s kind gesture, Mitchell commented: “That is lovely!”


The exchange is one of several positive stories emerging from passengers using Goldliner services, highlighting the everyday moments of connection that can unfold on public transport across Northern Ireland. The videos are available on both Translink and Shannon Mitchell’s social channels.
Mitchell added: “From family members to lifelong friends, we’re celebrating all of the special moments and the little stories that make connections so special.”
